Privacy Policy

Last updated: 27.03.2026

Aguila Valiente SL (“we”, “us”, “our”) operates The Inner Compass Retreat and its website (the “Services”). We are committed to protecting your personal data in accordance with the General Data Protection Regulation and the Spanish Ley Orgánica de Protección de Datos y Garantía de los Derechos Digitales.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us.

1. Data Controller

Aguila Valiente SL
Email: theinnercompassretreat@gmail.com
Address: Carrer de Belgica 5, piso 10, 07108 Port de Soller, Spain

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process:

  • Identification data: name, surname

  • Contact data: email address, phone number

  • Booking data: retreat selections, preferences, special requests

  • Payment data: billing information and transaction details (processed via secure third parties)

  • Communication data: messages, emails, inquiries

  • Technical data: IP address, browser type, cookies, usage data

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to manage your retreat booking

  • Consent – for marketing communications

  • Legal obligation – for tax and accounting compliance

  • Legitimate interest – to improve our services and user experience

4. How We Use Your Data

Your data is used to:

  • Manage and confirm retreat bookings

  • Provide retreat services and personalized experiences

  • Communicate important information related to your booking

  • Send newsletters or offers (only with your consent)

  • Improve website performance and user experience

  • Comply with legal and financial obligations

5. Sharing Your Data

We may share your data with trusted third parties:

  • Website & booking platform: Squarespace

  • Payment processors: Stripe, PayPal

  • Email marketing tools (if used, e.g. Mailchimp)

  • Service providers supporting retreat delivery (only when necessary)

All third parties comply with GDPR and process data under strict agreements.

6. International Data Transfers

Some providers (e.g. Stripe, Squarespace) may process data outside the EU. In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your data:

  • As long as necessary to provide services

  • As required by Spanish tax law (typically up to 6 years)

  • Until you withdraw consent (for marketing)

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at the email above.

You also have the right to lodge a complaint with the Spanish Data Protection Authority:
Agencia Española de Protección de Datos

9. Cookies

We use cookies and similar technologies to improve your experience and analyze website traffic. You can manage your preferences through your browser or cookie banner.

10. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

13. Contact

For any privacy-related questions or requests:

Aguila Valiente SL
Email: theinnercompassretreat@gmail.com
Address: Carrer de Belgica 5, piso 10, 07108 Port de Soller, Spain